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Information

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*Consultant Name:
*Reviewer Name, Title:

Please provide a short description of the duties responsibilities and/or roles the consultant fulfilled for your organization:

Evaluation

The work performed (1)Superior (2)Satisfactory plus (3)Satisfactory (4)Satisfactory minus (5)Unsatisfactory (N)Not Applicable
The job/project results	1 2 3 4 5 N
Explanations of technical subject matter	1 2 3 4 5 N
The written materials provided (contracts, documentation, etc.)	1 2 3 4 5 N
The status updates for the project	1 2 3 4 5 N
The consultant's ability to work with your employees	1 2 3 4 5 N
Integrity (1)Strongly Agree (2)Agree (3)Disagree (4)Strongly Disagree (N)Not Applicable
Acted with integrity	1 2 3 4 N
Maintained my organization’s security	1 2 3 4 N
Arrives when they said they would.	1 2 3 4 N
Is consistent and reliable.	1 2 3 4 N
Was ethical in his/her dealings	1 2 3 4 N
Knowledge and skills (1)Strongly Agree (2)Agree (3)Disagree (4)Strongly Disagree (N)Not Applicable
Demonstrated the technical skills needed to complete the job or project	1 2 3 4 N
Demonstrated the procedural skills needed to complete the job or project	1 2 3 4 N
Had adequate knowledge of my industry	1 2 3 4 N
Was able to effectively coordinate and schedule associated consultants	1 2 3 4 N
Performed satisfactorily	1 2 3 4 N
General quality of the work	1 2 3 4 N
Productivity (1)Strongly Agree (2)Agree (3)Disagree (4)Strongly Disagree (N)Not Applicable
Delivers work on time.	1 2 3 4 N
Provided services that matched the specifications of the contract	1 2 3 4 N
Produced satisfactory results	1 2 3 4 N
Met project goals as scheduled	1 2 3 4 N
Met project goals as budgeted	1 2 3 4 N
Met my budgetary expectations.	1 2 3 4 N
Made the job or project a success	1 2 3 4 N
Communication (1)Strongly Agree (2)Agree (3)Disagree (4)Strongly Disagree (N)Not Applicable
Was able to satisfactorily explain technical subjects verbally	1 2 3 4 N
Was able to satisfactorily explain technical subjects in written form	1 2 3 4 N
Provided timely communication	1 2 3 4 N
Was a good listener	1 2 3 4 N
Returned phone calls and/or e-mails promptly	1 2 3 4 N
Provided satisfactory written communication (contracts, quotes, etc.)	1 2 3 4 N
Was available to the staff when needed	1 2 3 4 N
Was easily accessed by my staff	1 2 3 4 N
Interaction (1)Strongly Agree (2)Agree (3)Disagree (4)Strongly Disagree (N)Not Applicable
Worked well with key players in the organization	1 2 3 4 N
Was able to work as part of a team	1 2 3 4 N
Provided updates and information as the job or project progressed	1 2 3 4 N
Responded well to change-order requests	1 2 3 4 N
Reacted well to constructive criticism	1 2 3 4 N
Overall Performance (1)Strongly Agree (2)Agree (3)Disagree (4)Strongly Disagree (N)Not Applicable
Delivered work/projects on time	1 2 3 4 N
Delivered work/projects on budget	1 2 3 4 N
Demonstrated dependability	1 2 3 4 N
Demonstrated ingenuity, creativity, and/or innovation	1 2 3 4 N
Performed well under pressure	1 2 3 4 N
Was effective when presenting ideas orally	1 2 3 4 N
Expressed ideas clearly	1 2 3 4 N
Used correct grammar in written communication	1 2 3 4 N
Listened effectively	1 2 3 4 N
Listens to my concerns & those of our users	1 2 3 4 N
Generated thoughtful and complete solutions	1 2 3 4 N
Identified root causes of problems	1 2 3 4 N
Arrived at sound decisions with positive results	1 2 3 4 N
Provided feedback in a constructive and timely manner	1 2 3 4 N
Required little or no supervision	1 2 3 4 N
Treated customers and employees with respect	1 2 3 4 N
Going forward…I would continue using this consultant (1)Strongly Agree (2)Agree (3)Disagree (4)Strongly Disagree (N)Not Applicable
I would prefer to replace this consultant with another IONA consultant	1 2 3 4 N
I would recommend this consultant to colleagues	1 2 3 4 N
I would recommend IONA to colleagues	1 2 3 4 N

Comments

If you responded with a 3 (Disagree) or 4 (Strongly Disagree) for any of the above questions, please tell us more about your experience. If you would prefer to speak directly with someone at our firm about your experience, please call Jason Mackenzie @ 261-IONA (4662).